The 10.5 Commandments of Winners
1. Choose your attitude at the start of the day. Consciously choose the attitude you take to work each day. A positive, enthusiastic, and can-do attitude can move mountains – regardless of how you feel...
View Article12.5 Ideas to help you keep your customers for life
In today’s fast-changing and competitive environment, excellent customer service is essential for success. The strategies for keeping customers for life can be refined down to some necessary simple...
View ArticleWhat are your most productive years? You are not too late!
Did you know? The most significant ideas in ten years from today haven’t even been thought of yet. This means that the next FB, Uber, Airbnb, Zoom is still between someone’s ears. A comprehensive...
View ArticleHow good questions direct your customer’s thinking
A good question is the single most effective thing you can do with a customer. A well-phrased, appropriately-timed question is your most powerful sales tool. Period! When you use a good question or a...
View ArticleHow can risk reversal multiply your sales?
Two guys sold horses. Guy 1 – Met a family who was interested in buying a horse. He told them, “give me R30 000, take the horse home, and at the end of the month, let me know what you thought about...
View ArticleListen more than you talk
“Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen R. Covey Your job probably has you facing daunting challenges. Your problems could be failing...
View ArticleHow the 10 000 hour rule works
“Super-successful people aren’t the most gifted people in their fields. They just work, study, and practice more than the competition.” – Jack Canfield Malcolm Gladwell’s brilliant book Outliers...
View ArticleHow good are your rapport and conversation skills?
“Be a good listener. Your ears will never get you in trouble.” – Frank Tyger Listening is one of the most valuable skills a person can develop. And all it requires from you is to be attentive...
View ArticleI’m going to stop procrastinating … once I get around to it
“Procrastination is the art of keeping up with yesterday.” – Don Marquis Procrastination is a terrible thing. It is a destructive habit that can hold you and your dreams hostage forever....
View ArticleThe power of giving
“You can get anything you want out of life if you see that enough other people get what they want.” – Zig Ziglar Giving has always worked for me. The Law of Reciprocity states that once you give...
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